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You must come to the Water Department and pay the balance of your water bill in cash. A $50 ($100 after normal business hours) penalty fee will be imposed, which must be paid along with the balance.
if you are moving in or out of the City, please contact the Water Department at (815) 838-0549. option 3, to order a “final” water reading.
Homeowners selling the property will need to provide:
Renters vacating the property need to provide:
All homeowners that have a sprinkler system are required to submit an annual RPZ test report prior to activating their sprinkler system for the season. The RPZ test must be performed by a licensed Cross Connection Control Device Inspector. A list of certified inspectors can be located on the Cross Connection Control Programs Safewater website under the find an Inspector Tab. All RPZ tests are to be submitted through CCRA Professional Services. No paper reports/tests should be sent to the city. Any questions either email Cross Connection Control Programs Services or call 630-450-7781.
Fire hydrant flushing occurs in the spring and fall. Most recently, fall hydrant flushing began on September 9, 2020 and will continue until complete. Signs will be posted when flushing is to occur in your neighborhood.