Where do residents drop off their Reduced Pressure Zone (RPZ) reports?

All homeowners that have a sprinkler system are required to submit an annual RPZ test report prior to activating their sprinkler system for the season. The RPZ test must be performed by a licensed Cross Connection Control Device Inspector. A list of certified inspectors can be located at ccra4safewater.com under the find an Inspector Tab. All RPZ tests are to be submitted through CCRA Professional Services. No paper reports/tests should be sent to the city. Any questions either email services@ccra4safewater.com or call 630-450-7781.

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1. Which major roads are maintained by the state or county, and which does the city maintain?
2. My yard was damaged by city snowplows. Who will repair it?
3. My mailbox was damaged by city snowplows. Who will repair it?
4. How does the city decide when snow / ice removal is needed?
5. Why does the city have an overnight parking ban on all streets?
6. Why does the plow push snow into my driveway?
7. Can I push the snow from my driveway into the street?
8. Who is responsible for clearing the snow 3 feet around the fire hydrant?
9. How do I report a pothole on my street?
10. When will my street be swept?
11. I have a dead animal on my street. Who picks it up?
12. What do I do if my streetlight is out?
13. When will my tree be trimmed?
14. What is Lockport’s tree policy?
15. I had a tree removed. When will it be replaced?
16. When does the city plant sod, and when do they use black dirt and seed?
17. I have a loose or hanging tree limb. What do I do?
18. What do I do about leaf pickup?
19. There is water in my basement. What should I do?
20. There was a water main break on my street, and my yard was damaged. When will it be repaired?
21. How do I locate my B-box?
22. What do I do if I have rusty water after a main break repair or hydrant flushing?
23. Who do I call for sewer issues?
24. I am going to dig in my yard. Do I need to call J.U.L.I.E.?
25. There are different colored flags in my yard. Why are they there, and what do they mean?
26. I am having problems with mosquitoes. Who should I call?
27. Who will handle my branch/brush/yard waste pick up?
28. Where do residents drop off their Reduced Pressure Zone (RPZ) reports?